Frequently Asked Questions

• What services does your therapy practice offer? We offer a range of services including individual therapy, family therapy, group therapy, parent coaching, and early childhood mental health therapy.

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• How do I know if I need therapy? If you or your family are experiencing emotional distress, persistent feelings of sadness, anxiety, difficulty coping with day-to-day activities, or having relationship troubles, therapy can be beneficial. However, even individuals who aren't experiencing major life issues can benefit from the self-growth that therapy provides.

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• How does confidentiality work in therapy? Confidentiality is a key part of therapy. With few exceptions (such as when there is a risk of harm to yourself or others), everything you discuss with your therapist remains private and confidential.

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• How often do I need to attend therapy sessions? The frequency of therapy sessions will depend on your specific needs and your therapist's recommendations. Generally, sessions are once a week, especially in the beginning.

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• What can I expect during my first session? The first session, or the initial consultation, is an opportunity for us to get to know each other. We'll discuss your concerns, goals for therapy, and answer any questions you may have about the therapeutic process.

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• How long does a typical therapy session last? A typical individual therapy session lasts about 50 minutes, although some specialized services may run longer. Family therapy and Early Childhood Services are 60-minute sessions. The frequency and duration of sessions are tailored to meet the specific needs of each client.

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• Do you accept insurance? No, we do not accept insurance. However, we can provide you with a detailed receipt that you can submit to your insurance company for possible reimbursement.

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• Why don't you accept insurance? The decision to not directly accept insurance allows us to provide more personalized care and devote more time to our clients. Insurance often requires clinicians to diagnose clients and limit sessions, which may not be in the best interest of individualized care.

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• Can I get reimbursed by my insurance company if I pay out-of-pocket? While we do not directly deal with insurance companies, many insurance plans offer out-of-network benefits. It means you pay upfront, and then your insurance company may reimburse you partially or fully, depending on your specific plan. We recommend contacting your insurance provider to understand your out-of-network mental health benefits.

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• How can I submit a claim to my insurance company? We provide you with a superbill, a detailed receipt of services, which you can submit to your insurance company for potential reimbursement. The superbill includes necessary information like diagnosis codes, service codes, and provider information.

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• What is the cost of a therapy session? Our rates vary depending on the specific service provided. Please contact our office directly for detailed information on our fee structure.

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• What is a Good Faith Estimate? Under the No Surprises Act, as health care providers, we are required to provide a good faith estimate to all our clients who are not using insurance for their therapy services by request. This estimate outlines the expected cost for the services we provide, including therapy sessions, consultations, and any other associated costs. This estimate is provided in good faith, meaning it is our best estimate based on the information we have at the time it's given. Actual costs may vary, particularly if the course of treatment changes or if unexpected complications or needs arise during therapy. Please note that this estimate is not a legally binding contract or guarantee of final costs. It is designed to offer transparency and help you understand potential costs associated with our services before starting therapy. If you have any questions or need further information, please feel free to discuss this with us at any time. Our priority is to ensure that you feel informed and comfortable with all aspects of your treatment, including its cost. Finally, please be aware that you have the right to receive a good faith estimate in writing at least 1 business day before your therapy service, and you may also request one from us at any time.​

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• What forms of payment do you accept? We accept all major credit cards for payment. Payment is expected at the time of service.

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• What is your cancellation policy? We require a 24-hour notice for cancellations. Clients who do not show up for their scheduled appointment, and have not notified us at least 24 hours in advance, will be responsible for the full cost of the session.​

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